FAQ

Is Jira Service Management supported?

Yes, attachmentAV - Antivirus for Jira supports all Jira products, including Jira Service Management!

How can I configure attachmentAV - Antivirus for Jira?

Go to Settings > Apps.

Go to Settings > Apps

Navigate to Manage apps, click on the attachmentAV - Antivirus for Jira app, and click Configure.

Manage Apps

Change the configuration and click Submit.

Configure

The changes are in effect immediately.

How can I configure attachmentAV - Antivirus for Confluence?

Go to Settings.

Go to Settings

Navigate to Manage apps, click on the attachmentAV - Antivirus for Confluence app, and click Configure.

Manage Apps

Change the configuration and click Submit.

Configure

The changes are in effect immediately.

Uninstall attachmentAV

To cancel your attachmentAV - Antivirus for Jira subscription to an app, go to Settings > Apps > Manage apps, select the attachmentAV app, then select Unsubscribe.

To cancel your attachmentAV - Antivirus for Confluence subscription to an app, go to Settings > Manage apps, select the attachmentAV app, then select Unsubscribe.

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