attachmentAV for Salesforce: FAQ

What files are supported? (#)

attachmentAV for Salesforce supports Salesforce files as well as attachments.

Salesforce files are internally represented by the ContentVersion object.

Attachments are internally represented by the Attachment object. Attachments are most often created by the Email-To-Case feature.

How do I get the number of files stored inside Salesforce? (#)

To get the number of Salesforce files (ContentVersion objects):

1. Go to Setup -> Data -> Storage Usage.
2. Navigate to Current File Storage Usage and get the value from Content Bodies.

What impact does the scanning process have on Salesforce performance and file upload times? (#)

attachmentAV has no performance impact. The scanning happens immediately after the file is uploaded.

Do you offer a free trial? (#)

Yes, you can try attachmentAV for Salesforce for free:

1. Visit the Salesforce AppExchange.
   1. For an unlimited free trial in a sandbox org: Press the Try It Free button.
   2. For a 14-day free trial in a production org: Press the Get It Now button.
2. Follow the on-screen instructions.