attachmentAV for Salesforce: Notifications
Notifications provide a comprehensive system for managing and communicating the results of file realtime and full sans inside and outside of Salesforce. You can configfure how scan results—categorized as clean, infected, or unscannable—are handled and communicated to relevant stakeholders. With customizable options for user notifications, external email alerts, and platform event publishing, attachmentAV for Salesforce ensures seamless integration with workflows.
| Scan result | Notifications |
|---|---|
| clean | do nothing, notify uploader, email external uploader, publish platform event |
| infected | do nothing, notify uploader, email external uploader, publish platform event |
| unscannable | do nothing, notify uploader, email external uploader, publish platform event |
Notify uploader (#)
Only during real-time scans.
Real-time scan results can be sent to the user uploading the file via bell notifications.
Email external uploader (#)
Only for external users during real-time scans!
Scan results can be sent to the external user uploading the file via email. You can configure the email FROM address and email templates.
Notify initiator (#)
Only during full scans.
Full scan results can be sent to the user initiating the full scan via bell notifications.
Publish platform event (#)
The attachmentav__AttachmentAVScanResult__e platform event is published to integrate with other apps/workflows. You can build custom logic based on the scan result.
- For real-time scans, the field
attachmentav__RealTimeScanResultId__cis set and links to aattachmentAV__ScanResult__cobject. - For full scans, the field
attachmentav__FullScanResultId__cis set and links to aattachmentAV__FullScanResult__cobject.